Support
Need a hand with PodMeister?
Send a message below and we'll reply by email.
Before you write
Most problems are quicker to solve when the first message already has the details. If you can, include:
- What you expected to happen, and what happened instead.
- Your device and iOS version — for example iPhone 17 Pro on iOS 26.
- The PodMeister version and build, shown at the bottom of Settings in the app.
- The show or episode involved, if the problem only happens with one of them.
If playback stopped, didn't come back after a call, or lost its place, use Settings › Help & Support › Report playback problem… as soon as you can. With crash reports on, it sends the recent playback events straight to us — no show or episode names — so you don't need to attach anything.
For a crash or another bug you can reproduce, Settings › Help & Support › Export diagnostics… opens the share sheet with recent app logs as a text file. Have a look at it first — it contains your own log lines, so send only the part that matters.
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Who you're writing to
PodMeister is a registered business name of Machine Info Tech Pty Ltd, Australia.